Delivery

Approximately 5 business days from the day after the order date (after confirmation of payment by bank transfer) We will ship your order by courier or Kuroneko Yu-Packet within 5 business days .
*Please note that delivery may not be possible due to the delivery company's delivery situation, natural disasters, bad weather, other unavoidable circumstances, or traffic conditions.
It will take the following number of days for your order to arrive after it has been shipped.

- Courier service -

[Delivery the day after shipping]
Tohoku area, Kanto area, Hokuriku area

[Delivery after the day after shipping]
Hokkaido area, Tokai area, Kansai area, Chugoku area, Shikoku area, Kyushu area, Okinawa area *Delivery may take longer for some remote islands.

- Kuroneko Yu-Packet -

Kuroneko Yu-Packet takes 3 days to 1 week. *If the delivery address is far away or on a remote island, it may take longer.
If you are in a hurry, please select courier delivery.

*If the package does not fit in the mailbox, it will be returned, but no absence notice will be left. We apologize for the inconvenience, but please check the tracking number and arrange for redelivery yourself.

* Please note that items with different order numbers cannot be shipped together.

* If the product is returned due to reasons such as the registered address being incorrect or the storage period having expired, we will charge you a re-delivery fee.

Products are shipped within Japan and currently to the following countries overseas.

South Korea, Canada, Switzerland, Germany, Spain, France, the UK, Italy,

Denmark, Finland, Sweden, Australia, United States

About international shipping

International customers may be required to pay customs duties and import taxes. Customs duties vary by country, and we are not responsible for paying customs duties. Please note that we are not responsible for any delivery delays caused by customs processing.

International shipping fees vary depending on the weight of the item and the destination country. Please confirm the shipping fee at checkout.